Arabnet: Real Estate Forum

According to CBInsights, Property Technology (PropTech) has been on the rise since 2013, with more than $5.5B invested in startups over 4 years. Technology is entering multiple parts of the property value chain: 3D modeling for development and customization, virtual reality and immersive technology for sales, IoT for maintenance and energy efficiency, and apps for managing the relationship with tenants and developing community. More broadly, new co-working and co-living models are emerging, offering millenials a value proposition based on flexibility, shared facilities, on-demand services, and a sense of community. This forum discussed how technology is impacting the real estate sector, helping developers facilitate their operations and keep tenants happy.

KAIZEN was a Knowledge Partner at the first official ArabNet Real Estate Tech Forum.

The Rise of the Intelligent Real Estate Asset

*Fadi Nwilati

Technology is changing the real estate landscape as we know it. The real estate eco-system and investment landscape involve different layers of decision-making horizons. The life-cycle rotates between the landowner, developers, designers, contractors, brokers, lenders, asset holders, asset managers, property managers, and tenants, each having their factors that impact the decision-making process. Technology is being utilized today at various levels across this ecosystem. Brokers are automating advertising, deal flows and closing. Architectural Consultant’s and contractors began using and testing with virtual reality and drones to aid in construction, with a few contractors incorporating the 3D printing. Property managers benefitting from automating back-end operations and processes; lenders benefiting from the availability of more data to assess risk. The potential is endless. As I explain more into the change that is happening around the world with PropTech, I envision that we are heading towards serious modifications to the present investment landscape and real estate eco-system.

Future Real Estate


Assets end up with an owner. More substantial assets end up with institutional investors, Family Offices and REIT’s. These large asset owners today require more sophisticated data analysis to analyze a more competitive market. In conversation with May Khizam from ‘The Grid Initiative’ as part of SmartInvest Series on a panel discussion: I explained the importance of REIT’s evolving intelligently by utilizing technology to have a competitive edge. Today, REIT’s and portfolio managers can utilize technology in site selection, tenant attraction, satisfaction, and retention, brand differentiation and brand enhancement, space design- redesign, operational efficiencies, process improvements, cost savings, impact on positive changes in rentals and occupancy rates, and positive changes to capital and net asset values.

REIT’s can utilize technology to enable them to optimize decision-making, make more informed decisions at a faster rate, utilize IoT for operational efficiencies, linking with FinTech products, and studying tenant demographics, providing tenant technology amenities to attract and retain tenants. With the availability of data, algorithms and machine learning will allow for more data-driven portfolios. REIT’s and real estate owners will be able to predict and forecast market cycles and movements, in some cases up to 5-year forecasting. Of course, as I always say, ‘machines can’t predict what humans can’t predict’. Even though machines can analyze far more extensive data than human beings and at a much faster rate. A US-based REIT was able to build a platform that allows predictive real estate market movements, and when the input data from the last two decades into the platform, it was able to predict the previous global crash. Indeed, the factors affecting real estate markets are, to a certain degree, predictable, when you have a machine that is looking at all variables and can connect the dots.

Ability to analyze data faster, and to have a fair amount of forecasted data, at the least, allows feasibility analysis to be conducted much faster than the traditional methods currently utilized, which gives leading tech-enabled REIT’s the advantage of making offers faster and analyzing more properties. In conclusion, giving them a clear position at the time of ‘purchasing.’ The same algorithms can be used to sell and hold decisions.

Smart-technology implementation will assist real-estate assets in attracting and retaining tenants. When looking at two properties, other things being equal, a tenant is more likely to choose a property that has tech amenities such as a building-wide Wi-Fi network, car-charging facility, motion sensors, air quality sensors, app-enabled temperature control, keyless entry locks, and water quality sensors. Tenants will be demanding more comfort and more of a customized experience in the near future. It is expected that by 2020, over 1.3 billion sensors in buildings will be connected. More advanced buildings and fully autonomous BMS systems will be able to gather augmented intelligence about residents’ behaviors and take actions accordingly, i.e., adjusting the temperature based on your habits, rather than your instructions.

*KAIZEN Asset Management consults the property sector on PropTech and assists in planning, developing and building tech-enabled platforms and buildings, which will assist in advancing the eco-system into the forward-thinking technological frontier*

Gulf Real Estate Awards 2018


It is with great honor that we share with you the news that KAIZEN Asset Management Services was presented with the prestigious ‘Best Employer in Real Estate Award’ for the second year in a row and the ‘Best Real Estate Consultancy Company’ Award by His Excellency Sultan Butti Bin Mejren, Director General of Dubai Land Department at the second edition of the Gulf Real Estate Awards, 21st March 2018.

KAIZEN AMS was honored in front of nearly 300 real estate leaders at the largest, most prestigious, real estate gathering in the region.

Mr. Fadi Nwilati, KAIZEN AMS CEO said: “We are extremely honoured to be recognised amongst our industry peers. At Kaizen we believe that our main goal is to evolve on an organisational and personal level as we scale. At Kaizen we believe that is not just about building a company, its about creating an impact in the real estate sector, it’s about redefining the industry standards.”

KAIZEN AMS philosophy of ‘continuous improvement’ can be seen in the way the company operates from an internal and external point of view. We take pride in our technology independence and our role as a trusted real estate advisor. KAIZEN’s passion for what we do, our experience and our relationships drive our clients businesses to newheights. At KAIZEN we believe that a healthy corporate culture values each employee in the organization regardless of his or her job duties, which results in employees working as a team to meet KAIZEN’s and their own personal needs. At KAIZEN we believe a healthy corporate culture improves the performance of a business in all areas and we hope to build on this philosophy going forward.

Smart Invest Real Estate Part 2: The Future is REITs

Fadi Nwilati, CPA, CGMA the CEO of KAIZEN Asset Management talks about how technology has impact on REIT strategies going forward.

Event Date: March 18, 2018
VenueL Index Tower, DIFC, Dubai

Arabnet: The Intersection Between Technology And Real Estate

Fadi Nwilati, CPA, CGMA the CEO of KAIZEN Asset Management talks about the intersection between technology and real estate at the Arabnet event in Beirut, Lebanon last 22 February, 2018.

Property Times Recognizes Fadi Nwilati as one of the “Most Trusted Real Estate Professionals” in DUBAI

Dubai, United Arab Emirates – December 19th, 2017 – We are delighted to announce that our CEO, Fadi Nwilati has been recognized as one of the “Most Trusted Real Estate Professionals of Dubai” by Property Times. The judging panel consisted of RERA Senior Management and other esteemed industry leaders. The judges were looking for individuals who have raised the bar in customer service and who have revolutionized the customer journey through adopting new service delivery standards. The award highlights Fadi’s hard work and dedication within the Real Estate Sector of Dubai.

Last year, Fadi was also recognized as being one of the “Top 20 Most Influential Real Estate Professionals “ranking 18th. This year, he has moved up to be recognized as the 4th “Most Trusted Real Estate Professional” in Dubai. The Property Times “20 Most Trusted Real Estate Professionals of Dubai” edition highlights the importance of building trust with customers to perform well in a highly competitive real estate sector.  The edition recognizes individuals who have made extraordinary contributions to the Real Estate Sector and who’s organizations exemplify the highest standards of customer service and transparency in their business activities. These individuals serve as inspirational leaders within the sector, striving to exceed the norm and showcasing customer service as one of their company values. Fadi and KAIZEN’S adoption of technological advancements to deliver excellent customer service, has made them stand out from the crowd. KAIZEN Asset Management’s Team are extremely proud to be working with such a dedicated, inspiring and determined leader.

This recognition is testament to the fact that Fadi as a leader has ensured that KAIZEN can pivot their business, execute with speed and excellence and make customer centric choices that create momentum for the coming years.

Smart Invest Real Estate Part 1: Bringing Future Led Value into UAE Property Assets

Fadi Nwilati - Smart Invest Part 1Technology is impacting the real estate sector in profound ways. KAIZEN CEO, Fadi Nwilati, spoke about the impact that blockchain, robotics and virtual reality will have on real estate in the near future and how the organisation is incorporating these elements into their day to day operations.

Event Date: October 25, 2017
Venue: Index Tower, DIFC, Dubai – Feature Article – Fadi Nwilati on Real Estate Investment Trust

These trusts manage properties more professionally than landlords who own and manage their own properties.

Real Estate Investment Trusts will significantly contribute to shaping the landscape of real estate investments in the UAE, and soon after, in the region. Real Estate Investment Trusts’ ability to raise funds, both locally and globally, will bring in more liquidity into the UAE’s real estate market, particularly Dubai and Abu Dhabi, thus allowing the cities to reap from the benefits from reits.

Dubai and Abu Dhabi have been on the radar for many international property investors and funds, however, entry to the market meant setting up local offices to manage and run potential property investments. With access to publicly traded reits, it gives the benefit of investing in the country’s real estate market without worrying about operating properties.

Speaking of operations, generally, real estate investment trusts manage properties more professionally than landlords who own and manage their own properties. Real Estate Investment Trusts professional management teams plan and analyse long and short term strategies, focusing on maintaining a healthy cash flows, and maximising property value.

For investors, the benefits are plenty:

  • Immediate Diversification. Instead of being exposed to one class of asset with a single property investment (residential; commercial; industrial. etc), investing in reits allows for diversification.
  • Professionally managed investments. Professional management allow for more stable investments in a volatile market. According to a recent article, Emirates REIT’s asset value increased by 1.5% between end of October and end of February despite overall market declines.
  • Faster liquidity. For investors investing smaller amounts, in many cases, it is faster to sell shares in a reit than sell a single property.
  • Transparency: Clear and transparent information related to the performance of the assets.
  • Ability to own high quality assets: it is possible to invest in high quality assets which may have been out of budget due to their ticket size.
  • Invest in small amounts. Average property price in UAE is out of budget for many residents, particularly arranging for a down payment. People may now invest in the market at their own pace, deciding their own budgets.
  • Fees: Investing in reits allows for avoidance of property acquisition fees for stock buyers when compared with direct property purchase (which are around 6% in Dubai excluding potential additional VAT fees).

2017 will witness the announcement of additional real estate investment trusts, and perhaps the announcement of an additional reit going public. Emirates NBD real estate investment trust launched its stocks at Nasdaq Dubai in March 2017. Emirates REIT has been trading at Nasdaq for several years as well, and has been doing well for investors.

According to Property Time, Fadi Nwilati is the CEO of Kaizen Asset Management Services, the property manager for several of Emirates REIT’s properties since 2012. Fadi believes in the successful example that Emirates REIT set for the market, which opened the way for other reits.

Fadi Nwilat


KAIZEN AMS Wins Best Employer in Real Estate at Gulf’s Premier Real Estate Awards

It is with great honor that we share with you the news that KAIZEN Asset Management Services was presented with the BEST EMPLOYER IN REAL ESTATE award by His Excellency Sultan Butti bin Mejren, Director General of Dubai Land Department at the region’s first Gulf Real Estate Awards, 17th April. KAIZEN Asset Management Services were honored in front of nearly 300 real estate leaders at the largest, most prestigious, real estate gathering in the region.

By employing the best individuals in the industry, KAIZEN AMS was able to offer the best quality of service to our clients. Our highly dedicated and extremely professional team has provided excellent service as well as advanced our relationships both internally and externally. It has improved and strengthened the family bond among us all. The award further strengthens our ability to attract the finest real estate professionals in the region and is testament to the excellent team we already have in place. At KAIZEN, we strive for the pursuit of continuous improvement and this award is the culmination of our efforts in pushing the limits of what property companies can achieve for their clients.

KAIZEN AMS has always improved by going above and beyond for its employees and provided the best overall working environment. Our company values employee development, on the same level that it values productivity and business growth. The company places high levels of importance on corporate culture and a happy and healthy work environment. Senior management ensures that its employees are a t the heart of the company’s success.

KAIZEN AMS pledge to hold the honor of being the best employers, and to employ our best abilities for the benefit of our clients and the industry.

We very much look forward to proving what an exceptional team we have in place and how our achievements ultimately benefit our clients.

With warm regards,

Fadi Nwilati – CPA, CGMA