Mall & Retail Management

KAIZEN Asset Management Services understands that Mall Management requires specialist experience and knowhow in order to successfully fulfill the challenge of building and enhancing a malls reputation.  KAIZEN AMS have put together a team of experts with a combined experience of over 20 years in Dubai to ensure our Clients are given the very best in Mall and Retail Management.

Our list of services in this field is comprehensive as the challenges of this niche type of management are varied and cover a wide range of operations:

Mall and Retail Management Services

Merchandising and Leasing – A specialist leasing team will be appointed to ensure the correct tenant mix is in place for your mall.  Successfully finding the correct balance and mix of tenants is vital in securing the long-term sustainability of the asset.

Management & Operations – Management of a mall and its operations is complex and involves a great deal of thought considering the large quantity of the public visiting.  KAIZEN’s experienced team of experts understands this and provides the following management solutions:

  • Management of the facilities and maintenance teams
  • Housekeeping
  • Security
  • Traffic and parking management
  • Logistics
  • Security
  • Ambience management

Landlord & Tenant Management Services – Careful consideration must given to take into account the varied clientele involved and that each Tenant will need a different approach.  Our years of experience has enabled us to quickly build relationships and be able to offer the following services:

  • Collection, registration, administration and recording of lease agreements and documents
  • Management of Lease Agreements critical dates, renewal and termination notices, updates or Lease documents and annexes
  • Representation of the Landlord before Statutory Authorities for legal and administrative procedures
  • Production of regular Rental management reports and income statements

In addition these services, KAIZEN can offer the following supplementary services:

  • Recruitment & Training for retail
  • Market Research
  • Brand strategy
  • Retail Audits
  • Franchising Solutions
  • Loyalty & Reward Programs
  • Accounting, Finance & IT solutions for retail

Mall Management:

KAIZEN Asset Management Services work in partnership with Clients to provide a tailored range of services to develop strategic planning with the aim to provide fully functional, highly profitable mall and retail developments.  Our team of experts handles each stage of the process and their knowledge of the retail market is unparalleled giving our Clients the opportunity to take advantage of the following services:

Research and Market Analysis – through comprehensive consultation KAIZEN AMS are able to fully understand the requirements of our Clients and develop a bespoke strategy.  Once the strategy has been concluded, we begin our Research and Market Analysis which involve:

  • Local demographic profile – understanding the local needs
  • Supply and demand dynamics
  • Market research

Branding and Marketing – The main focus should be on attracting the right tenant mix.  KAIZEN AMS will manage these aspects to ensure that the image and vision of our Clients is carried through to the tenants and making sure that the correct anchor tenants are in place.

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