The case study focuses on the factors contributing to the rise in property and rental values achieved by Kaizen AMS in its portfolio of managed properties. It provides an in-depth analysis of the methodology employed to calculate service charges and outlines the various components incorporated within these fees. Furthermore, the case study serves as a testament to Kaizen AMS’s exceptional ability to enhance property and rental values by consistently offering some of the most competitive service charges within the region, all while harnessing its extensive management experience and innovative technology-driven strategies.