Kaizen Asset Management Services is happy and proud to announce that our efforts & accomplishments across a vast range of categories have been recognized at the prestigious International Real Estate Community Management Summit (IRECMS) Awards held on the 9th December 2022 at Address Hotel, Dubai Marina.
IRECMS Awards recognizes UAE-based companies for their unparalleled performance in the field of Community Management, Facilities Management, Property Management, and Real Estate in general. IRECMS Dubai Awards has over 15 categories which were vetted by a Jury and Advisory Council comprising global leaders within Community Management.
Kaizen AMS won the ‘Best Property Management Company of the Year’ for the second year in a row award and was awarded Gold Award for maintaining some of the highest resident satisfaction and occupancy rates while minimizing the operational cost of the community. KAIZEN was the top choice of the jury for the Best Property Management Company of the Year for its efforts in minimizing energy consumption by 30% at its 130+ managed communities across Dubai and reducing carbon emissions by 25%. The vast amount of credit for this goes to KAIZEN’s adoption of greener technologies to protect the environment and minimize energy consumption.
Kaizen AMS is also the winner of ‘Most Customer-Centric Company of the Year’ for the second year in a row for maintaining a 95% resident satisfaction rate across its managed communities along with a 90% occupancy rate.
Kaizen also won the award for the ‘Best Digital Transformation of the Year’ for launching a vast range of state-of-the-art digital communication platforms and real-time reporting & solutions to provide real-time responses and solutions to the maintenance & service-related queries & concerns of the 40,000+ residents staying in its managed communities.
On the occasion, Mr. Fadi Nwilati – the CEO of Kaizen AMS said, “like every time, I would like to give the credit for our success at IRECMS to our dedicated Kaizeners ‘employees’ who are passionate about our purpose of ‘Creating Memorable Experiences and Communities’. The key ingredients in Kaizen’s recipe for success are – 1.) our passion and robust commitment to serving the stakeholders with professionalism 2.) our ‘tech-enabled approach’ which strengths our commitment towards bringing ‘personalization’ and ‘human touch’ in our communication to ensure their utmost satisfaction and delight with our services and create those unforgettable experiences for them 3.) and our Commitment towards ‘mother nature’ which motivates us to continuously invest in deploying unconventional technologies to minimize energy consumption and carbon emission at our managed communities and support the government in its one-of-its-kind ‘Dubai Carbon Abatement Strategy 2030’ which aims to reduce Dubai’s carbon emissions by 30% by the end of 2030.’
Additionally, Kaizen AMS was also awarded Silver Award in the ‘Best Crisis Management Initiative of the Year’ for taking a vast number of initiatives for restricting the spread of the Covid-19 pandemic across its managed communities. Kaizen showed utmost agility in adapting to newer, innovative ways to continue serving the expectations of its customers, especially in the constrained times of the pandemic crisis. The firm demonstrated utmost resilience in managing survival in tough times while showing empathy for the customers’ unique needs. Kaizen came up with a vast range of virtual initiatives such as: Schanvager Hunt, and Virtual Quiz at its managed communities to keep the residents engaged during the lockdown phase which were later adopted by the honorable government of Dubai and relaunched as a campaign across the city.
Recently, KAIZEN obtained the WELL Health-Safety Rating for 90 properties in its portfolio from the International WELL Building Institute (IWBI) for maintaining for following six health and safety pillars i.e. cleaning and sanitization procedures, emergency preparedness programs, health service resources, air and water quality management, stakeholder engagement, and communication, as well as innovation.