Owner Association Management

KAIZEN has the knowledge, procedures and practices in place to provide a streamlined Owners Association Management service to various types of communities, including residential, commercial and mixed-use properties.

The management of a jointly owned property comes with a host of challenges not associated with a singularly owned property. KAIZEN understands it takes a special blend of skills to facilitate and advise the Owner’s Committee to make informed decisions. Whether it is appointing a service provider, issuing instructions and policies on matters related to the Jointly Owned Property Law, we are able to provide full guidance and support.

Our Solutions

24/7 Customer Helpdesk

  • 24/7/365 customer help desk on multiple channels
  • Virtually connect with Experience Managers
  • Fast and transparent response and resolution rates
  • Online, paperless transactions
  • Simplified online and communication tools
  • Personalized customer service
  • WhatsApp Chat available 24/7
Owner Association Management

Financial Advisory and Management

  • Opening and managing of escrow accounts
  • Conducting service charge modeling, budgeting and forecasting
  • Collection of service charge and debt recovery
  • Performing detailed financial reporting
  • Leveraging automated digital payment solutions for swift payments
Owner Association Management

Safeguarding And Improving Your Investments Performance & Sustainability

  • Ensuring best selection of service providers to establish quality
  • Maintain supervision and reporting of service providers
  • Prepare and manage HSE protocols
  • Monitor energy sustainability and carbon emissions goals
Owner Association Management

Administration and Compliance

  • Preparation and adherence to community-specific SOP’s
  • Enforcement of community rules and government regulations
  • Dedicated team to register and manage Mollak system process
  • Conduct and record meetings with Owners Committee regularly
Owner Association Management

Community Enrichment

  • Hosting community and family events
  • Carry out customer satisfaction surveys and identify improvement gaps
Owner Association Management

Interested in our services?

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Kaizen Property Management Platform

Property Dashboard

A smart and interactive dashboard that provides all the information you need in one screen, with a real-time data visualization and the ability to quickly monitor urgent tasks and their ongoing status.

Insights and Reporting

A secure platform that provides actionable insights and real time data analytics, that ensures effective management of property operating expenses.

Online Payments

Our system supports all digital payment methods. All payment information is transferred via secure API and FTP. Your data is safe with us.

Leasing

Complex leasing processes made easy with our smart and data-driven platform. Kaizen aids the entire leasing lifecycle. 

Maintenance

Automated maintenance work-order tracking system integrated with a cutting edge ticketing system to update the property owner and tenant on a regular basis.

Smart Customer Service

Our customer service experts work around the Clock and our system is integrated with emails, calls, and WhatsApp.
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