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Data Driven
Strategies
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Reduced
OPEX
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Integrate Real Estate
Management
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Property Management

Project Management

  • Lead negotiation, bidding and engagement of property service providers.
  • Monitor the execution of repairs and maintenance or other service requests.
  • Supervise and manage any project implementations.
  • Conduct regular internal and external inspections of the premises.

Lease Management

  • Represent the client as its non-exclusive leasing agent and act as the representative in identifying and securing suitable tenants.
  • Preparation and updating lease data, tenants’ data, and information.
  • Managing, tracking lease critical dates, options, and renewals.
  • Lease collection, monitoring, and enforcing client/tenant performance against lease commitments.
  • Preparation of check-in and check-out forms for Property management.

Lease Administration

  • Maintain at all times an up-to-date register of all lease particulars, security deposits and other relevant or requested information.
  • Conduct full tenant profile verification (KYC).
  • Managing the registration of the lease agreements, assisting tenants with Municipality process and certificates (Ejari, etc.).
  • Guiding tenants with payment schedules, rules and regulations, maintenance, access cards, car park remote, etc.

Rent Collection

  • Manage payment collection of rental and all other monies payable by tenants.
  • Manage cases of payment arrears, dishonored cheques, or other forms of breaches.
  • Make recommendations as appropriate with respect to collecting arrears or taking action against tenants.
  • Engage with collection agencies and assist with legal actions taken by the Client against tenants.
  • Communicate and arbitrate all settlement arrangements with tenants.

Tenant Relationship Management

  • Handle promptly all complaints and requests for service from tenants.
  • Coordinate and manage service requests with the appointed facilities management provide.
  • Manage Premises and tenants so that properties are kept clean and in good condition.
  • Document and report on all maintenance requests and issues addressed through in-house platforms.

Implementation of Technology

  • Assess the portfolio to understand which assets would benefit from Kaizen’s bespoke Technology platforms.
  • Transfer historical existing property data into Kaizen’s bespoke Technology platforms.
  • Manage appropriate API’s from Landlords’ CRM/ERP to Kaizen’s bespoke Technology platforms.

Accounting, Reporting, and Financial Management

  • Monthly reports featuring; Revenues vs forecast, occupancy, lease activity, cash flow, rent collection, critical issues, etc.
  • Maintaining of Statement of Accounts for each tenant account.
  • Preparation of payment requests, cheque withdrawals, and refund requests.

FM Supervision

  • Prepare requests for proposals (RFP) and conduct transparent tenders for Facilities Management Service Providers (FMSP).
  • Implement FM strategies, programs and plans.
  • Liaise with Site Coordinator for FMSP as it relates to the performance and safety of contractors and service providers or any works.
  • Negotiate, supervise and recommend entry into contracts.

Interested in our services?

Kaizen Property Management Platform

Property Dashboard

A smart and interactive dashboard that provides all the information you need in one screen, with a real-time data visualization and the ability to quickly monitor urgent tasks and their ongoing status.

Insights and Reporting

A secure platform that provides actionable insights and real time data analytics, that ensures effective management of property operating expenses.

Online Payments

Our system supports all digital payment methods. All payment information is transferred via secure API and FTP. Your data is safe with us.

Leasing

Complex leasing processes made easy with our smart and data-driven platform. Kaizen aids the entire leasing lifecycle. 

Maintenance

Automated maintenance work-order tracking system integrated with a cutting edge ticketing system to update the property owner and tenant on a regular basis.

Smart Customer Service

Our customer service experts work around the Clock and our system is integrated with emails, calls, and WhatsApp.

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